Purpose: To provide instructions to users who have not yet renewed a license(s) in this new eLicensing system.
Please note: Licenses should be linked to the license holder’s user account. Third parties shall not create accounts and link multiple employee licenses to one account. Doing so will result in the account being disabled.
Step 1: Login to your account
- Enter your username and password.
- If you do not have an account, you must create an account to access the system.
Step 2: Click on “Manage My Licenses and Applications.”
Step 3: Select “Link License/Registration to My Account.”
- Select the relevant Board/Program-License Type, enter your License number, and click “Proceed.”
- Enter the pin number provided to you.
- Complete any CAPTCHA required confirmations and click “Proceed.”
Best Practices: If you have a personal license and you are responsible for a facility license, you should create a separate account for the facility. Ideally, it should not be linked to the personal account used for your individual license.
Common Issues and Troubleshooting: Please be sure to select the appropriate board and corresponding license type to link.
FAQs (Frequently Asked Questions):
I am receiving an error message: “The provided license could not be validated.”
Please confirm you have selected a License Type before attempting your search again. If you have selected the correct License Type and you are certain that the information you have entered is correct, please submit a support ticket.
I am receiving an error message that my license is already linked.
Linking is a one-time requirement. Please check to ensure your license is not already linked to the account you are in.
If your license is linked to an account, and you no longer have access, you must submit a support ticket requesting to unlink your license.
How do I retrieve my pin code?
Pin codes are sent within renewal notifications 90 days before the expiration of your license. Please check your inbox/spam for renewal communication. If you are unable to locate your pin code, please submit a support ticket.
Conclusion: Users should be able to link their license(s) to their user account to make any necessary updates. If further assistance is needed, please submit a support ticket.